The ground rules for using this website and working with Workman. Straightforward, the way a contract should be.
These Terms of Service ("Terms") govern your access to and use of workmansites.com and any services provided by Workman Sites ("Workman," "we," "us"). By using the site, you agree to these Terms. If you don't, please don't use the site.
Separate written agreements (a signed engagement letter, statement of work, or invoice acceptance) govern paid client work. Where those documents conflict with this page, the signed document controls.
You're welcome to browse workmansites.com, read about our work, and contact us. You agree not to:
All content on this site — copy, photos, layout, code — is owned by Workman or used under license. You may not copy or republish it without permission. This does not apply to client sites we build: under our standard engagement, the client owns the finished code, copy, and design of their site upon final payment.
All project work is quoted in writing before it begins. A quote is valid for 30 days. Work starts when the quote is accepted (by email, signature, or first payment) and a deposit is received.
Unless otherwise agreed in writing, our standard terms are 50% deposit at kickoff, 50% balance upon launch. Monthly hosting & care plans bill on the first of each month. Late invoices (past 15 days) accrue a 1.5% monthly service charge.
Upon final payment of a site build, the client owns the final code, copy, design, and assets. We'll hand off the source files, domain access, and hosting access on request. Unused concepts, sketches, and background tools remain ours.
We retain the right to display finished work in our portfolio and case studies unless the client requests confidentiality in writing.
Client sites may use third-party services (Vercel, Google Analytics, Stripe, etc.). Those services are governed by their own terms. We'll recommend reasonable defaults but you're responsible for your relationship with those providers once the site is live.
Each project includes two rounds of revisions on the design brief and two on the build. Further revisions, new pages, or scope additions are billed at our standard hourly rate, quoted in advance.
We target seven days from signed contract to live site, assuming timely client feedback. If we're waiting on content, assets, or approvals for more than five business days, the timeline extends accordingly.
If a client cancels a project in progress, the deposit is non-refundable and any additional time already worked will be invoiced at our standard rate. Monthly hosting plans can be cancelled with 30 days' notice; we'll help you migrate to a new host.
If you give us your mobile number and opt in (via our website form, by replying YES to a confirmation, or by texting us first), you consent to receive SMS messages from Workman. The program covers project communication, scheduling, quote follow-up, and replies to questions you've texted us.
Reply STOP at any time to opt out. Reply HELP for help. Message and data rates may apply — those charges come from your mobile carrier and we are not responsible for them. Message frequency varies; carriers are not liable for delayed or undelivered messages.
We use Twilio as our messaging provider; their terms and acceptable use policies also apply. We will not share your mobile number or opt-in data with third parties for marketing purposes — see our Privacy Policy for details.
We warrant that work will be performed in a professional manner and to the specifications agreed in the statement of work. Delivered sites will be free of material defects at time of launch. If something is broken, tell us and we'll fix it — that's not a warranty claim, that's just how we operate.
Beyond that: this website and our services are provided "as is." We don't guarantee that the site or any service we provide will be uninterrupted, error-free, or that a site will rank on Google, generate leads, or produce any specific business outcome. SEO and marketing results depend on many factors outside our control.
To the fullest extent permitted by law, Workman's total liability for any claim arising out of the use of this site or our services is limited to the amount paid by you to Workman in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages — including lost profits, lost business, or loss of data.
Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be limited by law.
For client work: you agree to indemnify Workman against claims arising from content you provide (copy, photos, logos, data) if that content infringes someone else's rights or violates the law. We handle our own work; you handle the content you hand us.
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any dispute shall be resolved in the state or federal courts located in Los Angeles County, California.
We may update these Terms. The "Last updated" date at the top will change when we do. For active clients, we'll notify you by email of any material change. Continued use of the site after changes means you accept the new Terms.
Questions about these Terms? Email christian@workmansites.com or call (213) 674-1323.